FAQ's
Our team is here to help you with any questions and inquiries you may have regarding our services. This includes information about pricing, the services we offer and anything else. Please don't hesitate to reach out to us with your questions, and we'll gladly provide you with the information you need.
What services do you offer?
We specialise in balloon garlands, backdrops, and event styling for all types of events, including weddings, baby showers and gender reveals, birthdays, corporate functions, and more. Our services are customisable to fit your unique vision and event needs.
How far in advance should I book my event?
We recommend booking as early as possible to ensure availability, especially during peak event seasons. Ideally, 3-6 weeks in advance is a good timeframe, but we are happy to accommodate last-minute requests if our schedule allows.
Do you offer environmentally friendly options?
Yes, sustainability is at the core of our business. We use eco-friendly materials, such as biodegradable balloons and reusable backdrops, and we implement waste-reduction practices in our operations.
Can I customise the designs and themes for my event?
Absolutely! We work closely with you to understand your vision and customise every element to suit your style and theme. From colour schemes to specific design requests, we're here to bring your ideas to life.
What areas do you service?
We are based in Adelaide and service all surrounding areas including outer regions such as Gawler or Noarlunga.
How do I get a quote for my event?
You can request a quote by contacting us through our instagram DM, Facebook messenger, email, or phone. We’ll gather some details about your event and provide a tailored quote based on your needs.
What is your cancellation policy?
We understand that plans can change. If you need to cancel or reschedule your event, please notify us as soon as possible. Our cancellation policy varies depending on the notice given, so please refer to our terms and conditions or contact us for specific details.
Do you offer delivery and setup services?
Yes, we provide full delivery, setup, and takedown services to ensure your event runs smoothly. Our team will handle all the details so you can focus on enjoying your special day.